Newcastle Gateshead Clinical Commisioning Group

Newcastle Gateshead Clinical Commisioning Group

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Patients show their support for GPs in Newcastle and Gateshead

Patients in Newcastle and Gateshead have given positive feedback about their overall experience when using their GP practice, with practices in our area being rated as some of the best in England in a new survey.

The results of the 2017 GP Patient Survey have been published by NHS England, compiling responses from more than 800,000 people across the country on their experience of healthcare services, with almost 7,000 people in the area taking part.

The survey asks patients about a range of issues related to their local GP surgery and other local NHS services. This includes how easy it is to make an appointment, opening hours, and the quality of care they receive from GPs and practice nurses.

87% of people in Newcastle and Gateshead rated their experiences as ‘good’ – higher than the national average of 85% – and people are not waiting as long to see their GP as in other parts of the country.

There are 63 GP practices in Newcastle and Gateshead, covering a population of approximately half a million people.

Dr Guy Pilkington, Chair at NHS Newcastle Gateshead Clinical Commissioning Group (CCG), said: “We are really pleased to see such a positive response from patients. GPs and practice staff right across the area work hard to provide the best possible care, and this is a reflection of that expertise and effort.”

“At times we have to make difficult decisions to get the best possible range of services within the budget we have available, but this highlights a very positive picture for GP practices in Newcastle and Gateshead.”