Newcastle Gateshead Clinical Commisioning Group

Newcastle Gateshead Clinical Commisioning Group

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Health information for Great Exhibition of the North

If someone falls ill and needs to access NHS services, please see details below explaining which services are available.



Pharmacists are available to provide instant, confidential advice and treatment for minor illnesses, without the need to make an appointment.

Here are some local pharmacies.  More pharmacies and their opening times can be found on the NHS Choices website – www.nhs.uk


Pharmacy Opening hours on Friday 22 June Address
Quayside Pharmacy Ltd 9am to 1pm

2pm to 5:30pm

Crawhall Road, Quayside, Newcastle upon Tyne, NE1 2BL
Shieldfield Pharmacy 9am to 6pm Harrogate House, Gosforth Street, Shieldfield, Newcastle upon Tyne, NE2 1XT
Kerr Pharmacy 9am to 5:30pm 26 Shields Road, Byker, Newcastle Upon Tyne, NE6 1DR
Molineux Pharmacy 9am to 1pm

2pm to 6pm

Molineux Primary Care Ctr, Molineux Street, Byker, Newcastle upon Tyne, NE6 1SG
Boots 8:30am to 6pm 19 Saville Row, Newcastle upon Tyne, NE1 8JE
Boots 9am to 5:30pm 121-125 Shields Rd, Newcastle upon Tyne, NE6 1DN
Kerr Pharmacy 9am to 6pm 99-103 Shields Road, Byker, Newcastle upon Tyne, NE6 1DN
Superdrug Pharmacy 8:30am to 5:30pm 46-52 Northumberland St, Newcastle upon Tyne, NE1 7DF


NHS 111

People can call 111 if they need urgent medical help but are unsure where to go. The NHS 111 service is available 24 hours a day, 365 days and the calls from landlines and mobile phones are free. 111 have a team of fully-trained advisers supported by experienced nurses, who will assess the symptoms and then put the person directly in touch with the people who can help.


Walk-in centre, minor injuries unit or urgent care centre

If someone has a minor illness or injury that is not serious, they can get help from a minor injuries unit or urgent care centre, rather than going to an emergency department.  They can treat the following:

  • Sprains and strains
  • Broken bones
  • Wound infections
  • Minor burns and scalds
  • Minor head injuries
  • Insect and animal bites
  • Minor eye injuries
  • Injuries to the back, shoulder and chest

The closest are Molineux Street Walk in Centre, Molineux Street, Byker, Newcastle upon Tyne, NE6 1SG and The Royal Victoria Infirmary, Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle upon Tyne, NE1 4LP which are for urgent but non-life threatening conditions.

More information about walk-in centres, urgent care centres and minor injuries units are available on the NHS Choices website – www.nhs.uk


Emergency department (A&E)

An emergency department (also known as A&E or casualty) deals with genuine life-threatening emergencies, such as:

The closest emergency department is at the Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP

Only dial 999 in a serious or life threatening emergency!


Dental care

If a patient requires urgent dental treatment during their visit, they can call NHS 111 who will be able to advise them which practices have capacity to see them.

If it is outside of normal working hours, emergency dental access is available for patients requiring urgent care for:

  • Severe dental and facial pain not controlled by over-the-counter medication
  • Dental and soft tissue acute infection

To access this service they can dial 111 and they will be triaged to the appropriate dental out of hour’s service.


Mental health

If someone needs urgent help with their mental health or learning disability they can get in touch with the Northumberland, Tyne and Wear NHS Foundation Trust’s initial response services.  Open for anyone to call 24 hours a day.

They can be contacted on: 0303 123 1145

More information is available on their website: www.ntw.nhs.uk


NHS Choices

There is a great deal of health information and advice on the NHS Choices website – www.nhs.uk