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Newcastle Gateshead Clinical Commisioning Group

Newcastle Gateshead Clinical Commisioning Group

Share your experience and help shape local health services

Groups you can get involved with
Your GP patient participation group

Being part of your GP practice patient participation group (PPG) is a great opportunity for you to help shape and influence the health services that you, your family and the local community receive.
Members of the PPG are patients from the GP practice who each come with a broad spectrum of experiences, needs and views about local health services.

To find out more about your GP participation group, contact your Practice Manager.

Newcastle Gateshead Involvement Forum

The Forum ensures that the voice of patients, public and carers, including seldom heard groups, is embedded in the business of Newcastle Gateshead CCG and the key organisations that support people and their families.

Come along to the meeting chaired by Chris Piercy – Executive Director of Nursing, Patient Safety and Quality for Newcastle CCG, with the theme of:

‘Understanding and Responding to Domestic Abuse and Stalker (cyber stalking’

Date:   Monday 7 October 2019

Time:       10am – 1pm

Venue:  Gateshead Civic Centre, Bewicks B, NE8 1HH

The agenda for the meeting is available here.

As this is such an important topic and a joint event, we are expecting high attendance and places are limited.

To reserve your place, please register your place by contacting us by email at ngccg.involvement@nhs.net or telephone 0191 217 2522. Please let us know if you have any special requirements to ensure your needs are met.

 

Involvement Forum meeting dates 2019

  • 20 May, 2:30pm – 5:00pm – Venue TBC
  • 3 June, 10:00am – 1:00pm. Gateshead Civic Centre
  • 5 August, 10:00am – 1:00pm. Gateshead Civic Centre – CANCELLED
  • 7 October, 10:00am – 1:00pm. Gateshead Civic Centre
  • 2 December, 10:00am – 1:00pm. Gateshead Civic Centre

The group is attended by community and voluntary sector organisations who work directly with service users and carers and its purpose is to:

• Promote positive and inclusive multi-agency working
• Share involvement and engagement in events/activities with partners
• Share best practice in terms of involvement and engagement with a focus on methods and approaches
• Work more closely with health and social care
• Work closely with the patient, public and carer engagement forum in terms of engagement priorities and activities.

Any organisation that works with service users and carers is welcome to attend.

Previous meetings:

Papers from previous meetings can be found below:

20 August

23 April

19 February

Involvement Forum bulletins

October 2018

Newcastle Community Forum

The Community Forum is a Newcastle-wide partnership for professionals representing specific groups with protected characteristics and people in minority communities with experience of being marginalised. The Forum provides an opportunity for these groups to have a say in how the CCG commissions local services and in how local services develop.

The CCG funds the Community Forum, which is hosted by HAREF and chaired by one of our lay members. This group meets quarterly and is used as a vehicle to reach grassroots community groups and work with seldom heard populations residing in Newcastle and Gateshead. It enables us to not only share CCG plans but to hear what our local communities’ greatest needs are in relation to our long term plan.

An example of the forum’s work includes The Ramadhan calendars – these calendars provided the community with very useful health information around fasting safely with diabetes and stroke.  The calendars are also about improving understanding in GP services about Ramadhan, and how GP’s can support offer better support to individual needs. Over 4,000 calendars were distributed across our area.

Commissioner visit programme

Each year, we carry out a rolling programme of commissioner visits to seek assurances that the quality of services we commission remain high, that they are being delivered in a safe way and that our patients have a positive experience of care and good outcome.

Our patient representatives are part of the visiting team which includes a CCG senior nurse, CCG medical representative and representative from North of England Commissioning Support (NECS). Having a patient representative as part of the visiting team ensures that services are seen through the eyes of patients and services users, gives the opportunity to talk to patients and families about the care they are receiving and help capture what good quality care looks, sounds and feels like.

For more information on the programme click here

Did you know the CCG collects patient stories?

We want to hear your experiences of local health services, both good and not so positive, to help shape future improvements.

We’d love you to share your experiences with us so please contact us.

If you would like to find out more about any of our groups, get in touch with one of the team:

Patient, Public Involvement and Community Development Leads:
Norah Stevens – norahstevens@nhs.net or call 0191 217 2787
Christianne Ormston – christianne.ormston@nhs.net or call 0191 217 2818
Lindsay Pearson – lindsay.pearson@nhs.net or call 0191 217 2881