Newcastle Gateshead Clinical Commisioning Group

Newcastle Gateshead Clinical Commisioning Group

How to get involved

How to get involved

As you will be aware, the government yesterday issued new guidance to protect the public from COVID-19 (Coronavirus). As a result we are required to cancel all public meetings and engagements until further notice. As the government advice changes we will update you further.

We apologise for any inconvenience this may cause however protecting patients, the general public and our staff is our primary concern.

We wish you all well at this uncertain time

Welcome to the Patient Public Involvement and Engagement Page

We would love to hear from you to help shape our services and make them just  right for you and others in Newcastle and Gateshead.

To hear about events sign up to mailing list by contacting contacting the team by email at Ngccg.involvment@nhs.net or by telephone –  Louisa Dickson on 0191 217 2522. You can use the text service, Next Generation Text (NGT) – helping people with hearing and speech difficulties communicate with anyone over the phone, using the relay service. Information is available at www.ngts.org.uk/

If you wish to attend one of our public meetings and require an interpreter, including for BSL, please contact us at involvment@nhs.net and we will arrange that for you.

You can meet the Team, Norah, Lindsay and Christianne at the Patient, Public and Carer forums:

Your GP patient participation group

Being part of your GP practice patient participation group (PPG) is a great opportunity for you to help shape and influence the health services that you, your family and the local community receive.

Members of the PPG are patients from the GP practice who each come with a broad spectrum of experiences, needs and views about local health services.

To find out more about your GP participation group, contact your practice manager.

Commissioner visit programme

Each year, we carry out a rolling programme of commissioner visits to seek assurances that the quality of services we commission remain high, that they are being delivered in a safe way and that our patients have a positive experience of care and good outcome.

Our patient representatives are part of the visiting team which includes a CCG senior nurse, CCG medical representative and representative from North of England Commissioning Support (NECS). Having a patient representative as part of the visiting team ensures that services are seen through the eyes of patients and services users, gives the opportunity to talk to patients and families about the care they are receiving and help capture what good quality care looks, sounds and feels like.

For more information on the programme click here

Did you know the CCG collects patient stories?

We want to hear your experiences of local health services, both good and not so positive, to help shape future improvements.

We’d love you to share your experiences with us so please contact us.

If you would like to find out more about any of our groups, get in touch with one of the team:

Patient, Public Involvement and Community Development Leads:
Norah Stevens – norahstevens@nhs.net or call 0191 217 2787
Christianne Ormston – christianne.ormston@nhs.net or call 0191 217 2818
Lindsay Pearson – lindsay.pearson@nhs.net or call 0191 217 2881

Follow us on Twitter which will give you up to date news on events happening near you and how you can be involved.

To share your views click the email, Twitter or Facebook links above.

You and your views are important to us and we want to hear from you so Get Involved!

Newcastle Gateshead CCG
Riverside House
Goldcrest Way
Newburn Riverside (Business Park)
Newcastle upon Tyne
NE15 8NY

If you require any information on this web page in another format such as large print, easy-read, braille, audio, or a different language please contact NHS Newcastle Gateshead CCG on 0191 2172996 or email ngccg.enquiries@nhs.net