Newcastle Gateshead Clinical Commisioning Group

Newcastle Gateshead Clinical Commisioning Group

How to get involved

How to get involved

Please note that we have had to cancel all public events until further notice due to the Coronavirus outbreak.

We would love to hear from you to help us shape the future of healthcare services  in Newcastle and Gateshead. You can get involved in a whole range of different ways.

You can meet our involvement team, Norah, Lindsay and Christianne, at our Patient, Public and Carer forums. To hear about events, please sign up to our mailing list by emailing ngccg.involvement@nhs.net or calling 0191 217 2522.

You can use the text service, Next Generation Text (NGT), which helps people with hearing and speech difficulties communicate over the phone, using the relay service. Information is available at www.ngts.org.uk.

If you wish to attend one of our public meetings and require an interpreter, including for BSL, please contact us at ngccg.involvement@nhs.net and we will arrange that for you.

Your GP patient participation group

Being part of your GP practice patient participation group is a great opportunity  to help shape the health services that you and your family rely on.

Members  are patients from your GP practice who share their experiences, needs and views about local health services. To find out more, contact your practice.

Patient, public and carer forum

At this forum, we listen to patients, carers, and the public, giving local communities a chance to share their opinions with  decision makers. It’s a great opportunity to have a direct influence on decisions about healthcare services. Find out more on the patient, public and carer engagement forum page.

Commissioner visit programme

Each year, we carry out a programme of visits to check that the quality of services is high, that services are delivered safely and that patients have a positive experience of healthcare.

Our patient representatives are part of the visiting team, alongside a senior nurse, medical representative and a colleague from North of England Commissioning Support (NECS).

Having a patient representative as part of our team helps us to see services through the eyes of patients and services users, to talk to patients and families about the care they are receiving and help capture what good quality care looks, sounds and feels like.

For more information on the programme, click here

Community Forum

Our Community Forum is for practitioners (paid or voluntary) who work directly day to day with a particular local community or group of people experiencing economic and social disadvantage or marginalisation.

The meetings help us to identify important issues affecting our communities, and has a real influence on our commissioning and service development decisions. Find out more on the community forum page.

Newcastle Gateshead Involvement Forum

This group is for community and voluntary  organisations who work with service users and carers. Its aim is to bring different agencies together to share ideas and events to help people get involved in shaping services.

Any organisation that works with service users and carers is welcome to attend. To find out more, visit the Involvement Forum page.

Virtual Digital Group

We would like to invite people from all areas of the community in Newcastle and Gateshead to join our ‘Virtual Digital Group’.  As a member of this group, every now and then we will email you with one or two questions for you to answer or to complete a survey.

If you would like to join simply provide the email address that you consent to be contacted on to ngccg.informatics@nhs.net.

By providing your email details we will add you to a contact list and we will only use your contact details for the purpose of this group and will be kept safely.  If at any time you no longer want to be part of the group, simply reply to any of our emails asking to opt out, and your details will be deleted immediately.

We look forward to hearing your views and opinions.

Share your experiences of local healthcare services

We want to hear your experiences of local health services, both good and not so positive, to help us shape future improvements. To tell us about your experiences, or to find out  about any of our groups, please contact us:

  • Norah Stevens – norahstevens@nhs.net or 0191 217 2787
  • Christianne Ormston – christianne.ormston@nhs.net or 0191 217 2818
  • Lindsay Pearson – lindsay.pearson@nhs.net or 0191 217 2881

You can also follow us on Twitter or Facebook.

If you require any information on this web page in another format such as large print, easy-read, braille, audio, or a different language, please contact us on 0191 217 2996 or email ngccg.enquiries@nhs.net.