Newcastle Gateshead Clinical Commisioning Group

Newcastle Gateshead Clinical Commisioning Group

Your views: Ponteland Road Medical Practice

Your thoughts on the future of Ponteland Road Health Centre

At Ponteland Road Health Centre there is a GP practice and a walk-in centre. This engagement focuses only on the GP practice.

This contract for the service is held by Freeman Clinics, a partnership between Newcastle Hospitals NHS Foundation Trust and General Practitioners.

Various contract extensions have been put in place and a further extension of the contract until 31 March 2018 was agreed in March 2017. This cannot be extended again.

We have listened to patient views from the survey in June and have taken this feedback into account by developing plans for the future once the current contract ends.

The deadline to give your views is 17 September 2017.

Option 1: Keep the GP practice

This means we would ask someone to apply to deliver services and to run the GP practice for the patients currently registered at Ponteland Road Health Centre. All patients would automatically transfer to the provider of the new contract or would have the choice to register with another practice. 

Option 2: Close the GP practice

This means that the GP practice located in Ponteland Road Health Centre would close (this wouldn’t affect the walk-in centre). Patients would be given advice about registering at another GP surgery in the local area.

How to get involved

Answer the survey: the survey can be completed online at https://www.surveymonkey.co.uk/r/Ponteland2017

Attend an event: the event is being organised by Healthwatch Newcastle (www.healthwatchnewcastle.org.uk) which is the customer champion for social care and health services in Newcastle upon Tyne.

The event will take place on Wednesday 30 August, 10am-12, The Montagu Centre, Houghton Avenue, Cowgate, Newcastle, NE5 3UT
Please call 0191 338 5720 or email info@healthwatchnewcastle.org.uk to register interest.

Email us: NECSU.comms@nhs.net (please put ‘Ponteland Road Health Centre’ as the title of your email)

Write to us: FREEPOST RTUS-LYHZ-BRLE, Ponteland Road Health Centre consultation, North of England Commissioning Support, Riverside House, Goldcrest Way, Newcastle upon Tyne, NE15 8NY.

What patients have already told us

In June, we asked patients what was important to them about how services are provided by their general practice.

Download the report to find out what patients told us

We have listened to patients’ views and have taken this feedback into account when developing the above options.